A thousand jobs at hand as US firm to locate in Davao?
According to a press release from the Department of Trade and Industry in Southeastern Mindanao, another multi-million foreign-based call center firm will put up a branch in Davao City within six months.
Is this another sign that Davao is on its way to become the ICT hub?
The press release said the Sutherland Global Services is a New York-based business process outsourcing (BPO) company. At least 1,000 job opportunities will be available to qualified applicants once the company formally starts recruiting.
Trade Assistant Secretary Merly M. Cruz said based on the conversation of DTI 11 and the National Economic Research and Business Assistance Center (Nerbac) with the company’s executives, the latter showed decisiveness to locate in Davao.
“They have decided to have a branch here in Davao because they’ve seen the city’s potentials. Among others, the city has already installed the necessary infrastructures for BPO business and a number of its graduates are highly-competent to become call center agents,” she said.
Cruz also cited that the Damosa IT (information technology) Park has already received an accreditation from the Philippine Economic Zone Authority (Peza), a development which makes Davao City more attractive to BPO investors.
The Sutherland Global Services is a privately-held company with over 20 years of experience in the customer management space.
Since 1986, some of the world’s most respected companies have depended on Sutherland to manage various aspects of their customer operations.
The PR said the company offers an end-to-end set of contact center and back-office outsourcing services that clients can choose to implement in either an integrated or stand alone manner.
Cruz is optimistic the entry of Sutherland will create a big boost to the region’s information and communications technology (ICT) industry.